Location: New Forest
Salary: £26,805 – £27,464 per annum
Hours: 37 hours per week
On-Call: Yes (on a rota basis)

About the Role

Joneshouse Recruitment is recruiting for a compassionate and dedicated Domestic Abuse Outreach Project Worker to support adults and families affected by domestic abuse across the New Forest.

This rewarding community-based role focuses on empowering survivors to rebuild their lives through practical, emotional and advocacy support. You’ll work with individuals and families who have experienced domestic abuse, helping them stay safe, access essential services and move towards independent living.

Working closely with partner agencies, you’ll manage your own caseload while delivering person-centred support that makes a real difference.

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Key Responsibilities

• Provide one-to-one outreach support to adults and families affected by domestic abuse.
• Complete risk assessments, safety plans and personalised support plans.
• Support individuals moving on from refuge accommodation into the community.
• Deliver practical, emotional and advocacy support.
• Help clients access housing, legal, health and community services.
• Accompany clients to appointments when required, including court and housing meetings.
• Manage an individual caseload and maintain accurate, confidential records.
• Work collaboratively with police, social care, housing providers and other partner agencies.
• Attend multi-agency meetings, including MARAC where appropriate.
• Promote independence, confidence and long-term safety for survivors.
• Participate in the organisation’s on-call rota, providing emergency support outside normal working hours.

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What We’re Looking For

We’re looking for someone who is compassionate, organised and confident supporting vulnerable adults and families.

Essential Requirements

• Experience supporting vulnerable adults or families.
• Experience providing advocacy or support services.
• Understanding of domestic abuse, safeguarding and risk assessment.
• Excellent communication and relationship-building skills.
• Ability to manage a varied caseload and prioritise effectively.
• Confident working independently and as part of a multidisciplinary team.
• Strong organisational and report-writing skills.
• Good IT skills.
• Full UK driving licence and access to a vehicle with business insurance.
• Ability to participate in the on-call rota.

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Skills & Attributes

• Knowledge of safeguarding procedures and confidentiality.
• Understanding of equality, diversity and inclusive practice.
• Ability to remain calm under pressure and manage crisis situations.
• Strong problem-solving and decision-making skills.
• A compassionate, non-judgemental approach.
• Commitment to empowering survivors of domestic abuse.

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Why Apply?

This is an opportunity to make a genuine difference to the lives of adults and families affected by domestic abuse.

You’ll join a supportive team dedicated to helping survivors rebuild their lives safely while developing your own career within the domestic abuse sector.

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Job Details

Job Title: Domestic Abuse Outreach Project Worker (Female Only)

Location: New Forest

Salary: £26,805 – £27,464 per annum

Hours: 37 hours per week

On-Call: Yes (rota basis)

Driving Licence: Essential

Enhanced DBS: Required

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Important Information

This post is open to female applicants only, as being female is considered a Genuine Occupational Requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Ref: 834