Location: Portsmouth
Salary: £26,805.76 – £27,464.70 per annum
Hours: 37.5 hours per week
Working Hours: Monday–Friday, 9am–5pm, with some evening/weekend and on-call responsibilities
Contract: Full-Time

About the Role

Joneshouse Recruitment is recruiting on behalf of our client for a compassionate and experienced Domestic Abuse Navigator to join a community-based domestic abuse service in Portsmouth.

This role involves providing specialist, high-quality support to individuals and families affected by domestic abuse. You will work directly with clients to assess risk and need, develop safety plans and provide practical and emotional support to help them move towards safer, independent lives.

You will manage a caseload of clients with varying levels of risk while working closely with partner agencies and other professionals to ensure individuals and families receive the right support.

Key Responsibilities

• Manage a caseload of high and medium-risk domestic abuse clients.
• Complete initial needs and risk assessments and develop appropriate support and safety plans.
• Provide practical and emotional support to individuals and families living within the community.
• Regularly review risk management and safety plans.
• Provide advice and support through the service helpline as part of a rota.
• Work closely with external agencies including Social Services, local authorities, police, health services and other specialist organisations.
• Advocate on behalf of clients to ensure they can access appropriate support and services.
• Recognise and respond appropriately to safeguarding concerns involving children and vulnerable adults.
• Support clients to recover from domestic abuse and work towards safe, independent lives.
• Complete whole-family support plans where appropriate.
• Carry out home safety assessments and support clients in accessing appropriate security measures.
• Maintain accurate, confidential case records and monitoring information.
• Produce reports, case studies and relevant documentation when required.
• Work using a trauma-informed and person-centred approach.
• Promote individual empowerment and help reduce social isolation.
• Participate in the out-of-hours on-call rota, including responding to emergency situations and refuge referrals.

Essential Requirements

Applicants should have:

• Experience working with vulnerable individuals or families.
• Experience managing a caseload involving high and medium-risk victims of domestic abuse.
• A strong understanding of domestic abuse and its impact on adults and children.
• Good knowledge of safeguarding procedures for both adults and children.
• Understanding of risk assessment, safety planning and risk management.
• Knowledge of relevant civil and criminal justice options available to those experiencing domestic abuse.
• Experience working within a multi-agency environment.
• Strong communication, negotiation and advocacy skills.
• Excellent crisis-management skills and the ability to remain professional in challenging situations.
• A compassionate, non-judgemental and person-centred approach.
• Good IT skills, including Microsoft Word and Excel, with the ability to maintain electronic case management records.
• The ability to work proactively and independently while contributing effectively to a wider team.
• A full UK driving licence and access to a vehicle for work purposes.

Additional Information

The successful candidate will be required to participate in an out-of-hours on-call rota, which may include responding to emergencies, providing telephone safety advice and supporting emergency refuge referrals.

This position is open to female applicants only, as being female is considered a Genuine Occupational Requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Apply

If you have experience supporting individuals affected by domestic abuse and are passionate about helping families achieve safer, positive outcomes, Joneshouse Recruitment would love to hear from you.

Apply today or contact the Joneshouse Recruitment team for further information.

Ref: 927/928